We are committed to provide the services as per the contract of the package tours under normal circumstances only. All tour and land arrangements are subject to our inability to provide the same as a result of acts of God, acts of governments or authorities, wars, hostilities, civil disturbances, strikes, riots, epidemics, quarantines, delays in construction or completion of facilities or as a result of any other causes beyond our control. We incur no liability to provide any services confirmed, if such inability is due to any of the causes listed above and no refund shall be made.

We reserve rights of changing the itinerary for smooth operations or to enhance the guest experience. In case of alternation, omission due to reasons beyond our control (although every effort would be made to provide the services as per the schedule) will not be liable for any claims. We will not be held responsible for any loss, damage, accident, death, injury etc; of any nature. There shall be no refund in the event of delays or cancellations causes shortened trips.

If due to any unavoidable circumstances or by acts of god or any other reason beyond our control if wildex is unable to provide the services, in such an event Wildex reserves the right to cancel any booking at any point of time, refund of the unavailed services will be made.

Clients are requested to follow the directions given by the Camp manager, activity guide/ staff during their stay. Routine do’s and don’ts are also mentioned on the notice boards in the camp area.

Safety is the central focus of every expedition. We have continuously set the standards in this field for conducting safe and successful programming. All our equipment is quality gear and all our guides have experience in first aid and are all trained in advanced rescue techniques.

• All bookings are subject to availability.
• Booking will be confirmed only after the payment of Advance is made.
• Cancellation or amendment made before 48 hours will invite 100% retention charge of package cost.
• Any meal, activity or service not availed by the client, will not be adjusted in the package cost.
• Total decided package cost will not be affected if there is any reduction in the number of persons.
  
  

Cancellation Policy
Cancellations made beyond 30 days will qualify for a full refund after deducting bank/credit card charges if applicable. Thereafter, refund shall be made as follows:
50% refund: 30 to 15 days
No refund: less than 15 days or No show

Travel Insurance
We recommend our clients to take travel insurance for their travel risks.